I am three days post-op from my multi-unit hair grafting procedure and my experience with this practice has been exceptional. I researched hair restoration options for nearly a year, including consultations with at least five other providers from across the southeast. I chose PAI because they offered the best option where all of my priorities were concerned: 1) a highly-rated provider who focused solely on hair restoration, 2) results that were impressive and accurately represented, 3) a no-pressure consultation that focused on my needs and questions instead of predatory sales tactics, and of course 4) competitively priced. Being out of state, their virtual consultation option and travel discount were an added bonus. From the outset, Katie was wonderful with explaining the options and answering my many questions. She was responsive by phone and email and made sure that I was comfortable with every step of the process. On surgery day, Dr. Giannotto was thorough in explaining the process and made sure I was happy with the pre-surgical plan before moving forward. My pain and discomfort was honestly minimal, and he was able to densely pack the grafts for (hopefully) optimal results. I can’t want to see how everything turns out. Tabitha has been a true jewel in assisting with my aftercare. She guided me through my post-op hair wash the next day, explained the aftercare instructions, and has made herself available by call or text for any questions or needs during the process. The entire staff, including Kim, Susan and Kimberly have all been wonderful. Thank you for a fantastic experience and making me feel confident in my choice.
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